FAQ

Shipping

  • Quick Processing: Your order will be processed within 1-3 business days.
  • Speedy Delivery: Expect your order to arrive within 5-10 business days.
  • Custom Orders: For personalized pieces, please allow up to 3 weeks for delivery.
  • Reliable Shipping: We partner with USPS and UPS to ensure timely delivery.
  • Track Your Order: Receive an email with a tracking number to monitor your package's journey.

Easy Returns

  • Hassle-Free Returns: Return or exchange your item within 30 days of purchase.
  • Like-New Condition: Items must be unused, in original condition, and complete packaging.
  • Simple Return Process: Contact our friendly customer service for a return authorization.
  • Customer Pays Return Shipping: Return shipping costs are the customer's responsibility.
  • Exclusions: Custom, consignment, food, and sale items are final sale.

Thank you for choosing The Cove for all of your Retail Therapy needs.

The Cove by Dune Jewelry Norwood Community Media